Quality Team Members
CBF Academy ensures in-depth training as well as ongoing professional development. The talent from our staff is exemplified by an extremely low employee turnover rate, in essence providing our collectors with exceptional experience and productivity.
Our collectors tend to possess more life experience than is typical in the industry. As such, they are much better equipped to help the consumer find solutions. Dynamic focus on aiding the consumer to discover resolutions financially benefits our clients while strengthening the community.
CBF leverages the power of positive human interaction by mentoring the consumer which achieves significantly higher return on investment in our client’s delinquent accounts receivable.